Travel Agent Takeaways
Are you a travel advisor in Australia or New Zealand looking for short, reliable updates from destinations and suppliers?
Your host Charlie Trevena, from Destination Webinars, brings you a podcast series of bite-sized chats with reps, sales managers, and other travel industry legends, delivering news, tips, and insights to keep you informed and ahead of the game.
We know you’re busy doing an amazing job selling travel and want to help make it easy for you to learn and keep in touch in your own time.
Whether you're in the office, on a walk, commuting, or traveling, tune in for quick takeaways that help you serve your clients better and grow your travel business.
Perfect for both new and experienced advisors, Travel Agent Takeaways ensures you stay connected and knowledgeable in a fast-paced industry.
Travel Agent Takeaways
Soaring To 2026 with Shelley Poten from Albatross Tours
Are you looking for a reliable, trade-friendly touring partner? Look no further than Albatross Tours.
In this episode, Shelley Poten from Albatross Tours shares a raft of exciting updates, including multiple recent accolades such as back-to-back NTIA Awards, a Women in Travel honour, and a stellar employee satisfaction score.
She reflects on the importance of having a happy team and strong industry support, particularly from travel agents, which she sees as central to Albatross’ success.
Shelley also highlights recent appointments to her growing team, featuring seasoned professionals with deep roots in the travel trade, reinforcing the company's commitment to trade partners.
She reaffirms Albatross’ longstanding appeal: small group sizes, inclusive itineraries with no hidden extras, unique character hotels, and an emphasis on relaxed, immersive travel designed specifically for Australian and New Zealand travellers.
Looking ahead, Shelley announces the launch of Albatross Tours’ 2026 summer program, which includes 93 departures across 26 countries and introduces new destinations in the Balkans and Greece, plus two exclusive luxury itineraries in Italy and Switzerland.
Shelley also reveals early bird discounts and outlines how easy it is for travel agents to book, with strong sales support and a user-friendly website. With high repeat customer rates and a world-class net promoter score, Shelley positions Albatross Tours as a trusted and innovative operator for both agents and travellers.
Albatross Tours' Resources:
- Website: albatrosstours.com.au / albatrosstours.co.nz
- Trade Website: albatrosstours.com.au/travel-trade
- Contact: trade@albatrosstours.com.au
- AU Reservations: 1300 135 015
- NZ Reservations: 0800 446 232
Connect with Destination Webinars:
Charlie Trevena LinkedIn: https://www.linkedin.com/in/charlietrevena/
Charlie's Email: charlie@destinationwebinars.com.au
Destination Webinars Library: https://www.destinationwebinars.com.au/webinar-library/
Destination Webinars Facebook: https://www.facebook.com/destinationwebinars
Destination Webinars LinkedIn: https://www.linkedin.com
Email or DM me on LinkedIn anytime:
charlie@destinationwebinars.com.au
https://www.linkedin.com/in/charlietrevena/
Thanks so much for listening, I love hearing feedback from travel agents about these short and sweet training updates, and if you have any requests let me know and I'll try and get them on!
Email or DM me on LinkedIn anytime:
charlie@destinationwebinars.com.au
https://www.linkedin.com/in/charlietrevena/
Cheers, Charlie
